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Privacy Policy

Clean & Pure Supplements ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.cleanandpure.online or make a purchase from us.
 

This policy complies with:

  • UK GDPR and Data Protection Act 2018

  • EU General Data Protection Regulation (GDPR) (for EU customers) 

  • Other applicable international privacy laws
     

By using our site, you consent to our Privacy Policy.
 

1. Information We Collect

We may collect the following data when you interact with our website:

A. Personal Information

  • Name

  • Email address

  • Shipping/billing address

  • Phone number

  • Payment details (processed securely via Stripe/PayPal)

  • IP address and device information

B. Non-Personal Information

  • Cookies and tracking data (Google Analytics)

  • Purchase history and preferences

2. How We Use Your Data

We process your information lawfully for:

  • Processing and fulfilling orders

  • Customer support (emails, returns, refunds)

  • Fraud prevention and payment security

  • Marketing (with consent) – newsletters, promotions

  • Improving website performance and user experience

3. Legal Basis for Processing (UK GDPR Compliance)

We rely on:

  • Contractual necessity (to fulfil orders)

  • Legitimate interest (fraud prevention, website optimisation)

  • Consent (for marketing emails – you can unsubscribe at any time)

4. Data Sharing and Third Parties

We do not sell your data but may share it with:

  • Payment processors (Stripe, PayPal)

  • Shipping carriers (Royal Mail, DHL, FedEx)

  • Marketing tools (Mailchimp, Klaviyo) – only with consent

  • Legal authorities (if required by law)

5. International Data Transfers

As a global e-commerce business, your data may be transferred outside the UK/EU (e.g., US-based servers). We ensure protections via:

  • Standard Contractual Clauses (SCCs)

  • Privacy Shield-certified partners (where applicable)

6. Data Retention

We keep your data only as long as necessary:

  • Orders: 6 years (for tax compliance)

  • Marketing lists: Until you unsubscribe

  • Inactive accounts: Deleted after 3 years

7. Your Rights (UK GDPR and CCPA Compliance)

You have the right to:

8. Cookies and Tracking

We use cookies for:

  • Essential functions (shopping cart, checkout)

  • Analytics (Google Analytics – anonymised data)

  • Advertising (Facebook Pixel, if consented)

You can disable cookies in browser settings, but some site features may not work.

9. Security Measures

We protect your data with:

  • SSL encryption (secure checkout)

  • PCI-DSS compliance (secure payments)

  • Regular security audits

10. Policy Updates

We may update this policy. Changes will be posted here with a new "Last Updated" date.

11. Contact Us

For privacy requests or questions on the details provided on the website​

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By using our site, you acknowledge you have read and agreed to this Privacy Policy.

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